Deliveries To The United Kingdom
(UK orders include England, Scotland, Northern Ireland, Channel Islands & Isle of Man).
|Delivery type||Price||Estimated delivery time|
|Standard delivery £30 & over||FREE||3-5 working days|
|Standard delivery under £30||£3.99||3-5 working days|
|Next working day delivery||£4.99||Next day (UK mainland only)|
Next working day delivery
Orders placed before 1pm will be delivered next day. Orders placed at 1pm or after will be delivered the following day.
Any orders placed between 1pm on a Friday and 1pm on a Monday will arrive on the Tuesday. This rule also applies for Bank Holidays.
If you require special delivery for a weekend please contact our customer service team.
If you place a large order that cannot be fulfilled by our standard delivery service we will contact you directly with a bespoke delivery quote. Once payment has been confirmed will arrange despatch of your order.
If you have any questions regarding product delivery, please don’t hesitate to get in touch by heading to the “Contact us” page.
International deliveries outside of the United Kingdom
Estimated delivery time
Please allow for 5-7 working days for all deliveries outside of the United Kingdom.
Custom & import duties
The prices of the items you order do not include custom taxes and import duties; the costs of these charges vary for each country. You will be responsible for any costs incurred for custom charges when you receive the parcel. If you refuse to accept your parcel, your items will be returned back to ONE PRO Nutrition Ltd. You will be liable for any additional returns and customs charges in relation to your return. The costs of these charges will be deducted from the refunds that are owed to you.
|Country||Delivery Cost (Under 5kg)*|
|United Arab Emirates||£26.99|
|United States Standard||£24.99|
* For orders that exceed 5kg in weight you will be automatically referred to our customer service team and will receive a personalised delivery price before you confirm your order.
If your order is damaged, defective or not fit for purpose we advise that you return items by recorded post. Once we have confirmed the item/s were sub-standard we will issue a full refund (including return delivery cost). I’m sorry but we can’t refund returned products that go “missing in the post.”
If for any other reasons you’re not happy with your order please return it in it’s original condition with all packaging and seals fully intact within 30 days of your received date. We will refund you the price you paid for the item (we cannot accept the return cost of product to us, unless damaged as stated above).